Website Terms of Use

Welcome to the Root-5 Group website.  These Terms of Use, our Cookie Policy and Privacy Policy govern the use of our website (our site).  Our site is for browsing general information on the Root-5 Group’s software products and services use only.

The term ‘Root-5 Group’ or ‘us’ or ‘we’ refers to the owner of the website Root-5 Ltd, registered in Scotland under company number SC243571, and it’s subsidiaries.  The term ‘you’ refers to the user or viewer of our site.

If you continue to use our site, you confirm that you have read and accept the following Terms of Use and that you agree and comply with them.  If you do not agree with any part of these Terms of Use, Cookie Policy or Privacy Policy, please do not use our site.

Terms of Use

  • • We are the owner or the licensor of all intellectual property rights contained on our site. This includes, but is not limited to, our trademarks and the design, layout, look, appearance and graphics of any software products belonging to the Root-5 Group.  Reproduction is prohibited.
  • • The content of the pages of our site is for your general information and use only. We may update our site from time to time and may change the content at any time.
  • • We do not guarantee that our site, or any content on it, will be free of errors or omissions, or that it will always be available or uninterrupted.
  • • We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes made.
  • • You must not use any part of the content on our site for commercial purposes without obtaining our written permission to do so.
  • • Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
  • • You may not impersonate another person or misrepresent your affiliation with a person or entity or attempt to hide your identity in the use of any link to us for product or commercially sensitive information.
  • • You are responsible for making all arrangements necessary for you to access our site and ensuring that all persons who access our site through your internet connection are aware of the Terms of Use and comply with them.
  • • Any Login link contained on our site for access to our products is for use by those businesses who have been granted user access details under business Agreement with us. Such access details should be treated as confidential and should not be disclosed to any third party.  Please refer to the Terms and Conditions of your Agreement with us.
  • • We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
  • • Unauthorised use of our site, or knowingly introducing viruses, trojans, worms, logic or other material which is malicious or technologically harmful may result in a claim for damages and/or be a criminal offence.
  • • These terms are subject to the laws of England, Northern Ireland, Scotland and Wales, with exclusive jurisdiction of the courts of Scotland.

Cookie Policy

Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of using our site. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies used by and on our site are used in accordance with current Cookie Law.

Upon visiting our site, a Cookie Consent message will be visible requesting your approval to set Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our site may not function fully or as intended.

Privacy Policy

The Root-5 Group, understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

As a data subject, you have rights under the GDPR, which this Privacy Policy and our use of personal data have been designed to uphold.  If you have any cause for complaint about our use of your personal data, please contact us and we will do our best to resolve the issue for you.

You may access certain areas of our site without providing any data at all. However, to use all features and functions available, you may be required to submit or allow for the collection of certain data (for example, accepting cookies).

We do not routinely collect your data, but from time to time we may collect some non-personal data related to your visit to our site such as IP addresses, location, browser type, referral source, length of visit and number of page views through our analytics tools to improve our site usability and for marketing purposes.

Any personal data collected is normally provided by you through contact forms on our site where you have requested we contact you.  This may include information such as your name, business name, job title and contact information such as email address, telephone number or physical address.

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Where relevant, any personal data that you have provided will be transferred under the terms of this Privacy Policy and be permitted for use under the same purposes for which it was originally collected by us.

Any use of your data will always have a lawful basis, and with the sole intention of improving your experience on our site, or to meet any request made by you.

Information that we collect will not be kept for any longer than is necessary in accordance with the purposes for which it was collected. Upon request we provide site visitors with access to all information that we maintain about them.

Information About Us

Root-5’s subsidiaries are:

  • • Root-5 Solutions Ltd, registered in Scotland under company number SC306363
  • • TRACS Assets Ltd, registered in Scotland under company number SC311793


The Root-5 Group registered office is 11 Bon Accord Crescent, Aberdeen, AB11 6DE which is also our main business address.

Contact Us

To contact us, please email

Thank you for visiting our site.

Get in Touch


11 Bon Accord Crescent
Aberdeen, United Kingdom
AB11 6DE

Contact Us

+44 (0)1224 586404